Shipping policy

Delivery Policy

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment or give you the option to backorder the item.

2. Delivery Location

Items offered on our website are only available for delivery to addresses in Australia. Any shipments outside of Australia are not available at this time.

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 2 business days of the date of your order. Business day means Monday to Friday, except holidays. Please note we do not ship on Saturdays or Sundays. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Delivery Instructions

You can provide special delivery instructions on the checkout page of our website.

5. Shipping Costs

Shipping costs are based on the location and the delivery method. If the weight exceeds this threshold our staff will manually calculate the shipping rate based off Australia Post rates. Please note that Australia Post rates do not take into consideration our packaging costs and insurance on the parcel. Additional shipping charges may apply to remote areas or for large or heavy items.

As of November 1 2023, Australia Post has introduced new size limits to parcels. These are as follows

Weight: actual weight of up to 22kg
Length: longest side up to 105cm
Volume: cubic volume up to 0.25 cubic metres

We have had to adjust our shipping policy to come into line with these updated requirements. Please take note of procedures to send oversize parcels throughout the country.

Firearm transfer fee is a flat rate of $125 if postage is required whether inter/intrastate.

Interstate Shipping via our secure courier service -

When shipping firearms or other license-controlled items, security is our priority, and we will not compromise on this for the sake of convenience.

The secure courier service that we use for interstate shipping will only ship to business addresses and will not ship to P.O. Boxes – it is therefore necessary that the receiving premises is attended during normal business hours (8am to 5pm) to ensure the package is properly received at delivery. We accordingly prefer to send to a dealership/gunsmith/armorer that operates from a shopfront with regular hours of business. Club armourers or backyard dealers that do not meet these requirements will only be used under exceptional circumstances with the approval of Horizon Leisure management (for example – where a primary dealership is more than 50km away from the customer’s address). In this case we may use an alternative shipping method such as Australia Post and this may result in extra charges. In all cases we will only ship to the address detailed on the dealer’s licensing documentation; if there is a request by the dealer to send to any other address it must be supported by an official letter from the relevant State Weapons Licensing Branch (for example – the dealership has moved to a new or temporary address).

Shipping of firearms via our courier will have a standard charge of $125.00. Tracking numbers will not be provided for firearms or license-controlled items. Contact the store if you require details of the shipping progress.

Please note that there are special arrangements for shipping of license-controlled items to Western Australia

Interstate Shipping via our secure courier service -

This service ships to any location except for WA but will only take parcels that are under 105cm. If the box that your new gun comes in is over this length, we will have to cut down the box. This will incur a $100 postage and handling charge. If the gun that you have purchased is over this length and we cannot send via our registered courier, we will have to pull the stock off the gun. This will incur a $100 postage and handling charge. If the receiver of the parcel is not at the location when the parcel is delivered, the parcel will have been sent signature on delivery so this means that the Australia Post contractor should take the parcel back to the Post office for you to collect. This does not always happen as the Aus Post contractor does not always do the right thing. This is why we advise sending all interstate parcels to a business premise that is open during business hours. 8am-5pm Monday - Friday.

6. Damaged Items in Transport

If there is any damage to the product on delivery, contact us immediately on 08 8398 3033.

7. Questions

If you have any questions about the delivery and shipment or your order, please contact us at on 08 8398 3033.

8. Transfer Fees

8.1: Fees for Interstate Transfers (receiving) - where a customer has purchased their firearm from another individual or dealer:

Receiving a firearm for transfer - includes 1 month storage $60 inc GST
Additional storage fees per month per firearm $60 inc GST

8.2: Fees for Interstate Transfers (disposing) - where a customer has sold their firearm to an individual or dealer:

Postage and handling fees for firearms, pistols & boxes $125
For all firearm & firearm parts to WA, procedure as follows:

$125 transfer fee payable to WA Dealer
Freight for consignment (usually anywhere between $50-$100 roughly)

8.3 SA Permit Brokerage - individual to individual (private sales)

If the firearm has to be transferred through Horizon Leisure’s firearm register as we are listed as the disposer, transfer fees of $60 inc GST.
Where a serial number has to added (stamped or engraved), an administration fee of $30 inc GST per firearm.
If a firearm has to be dismantled and re-assembled to find the matching serial numbers to the registration paperwork $30 inc GST per firearm

9. Interstate transfers

Horizon Leisure is happy to ship a gun that has been purchased to the majority of dealers in the Australian firearms dealer network. If your chosen dealer is not on our list of interstate preferred dealers, you may select another dealer that is on this list. Should you not want to select another dealer, standard cancelation fees will apply to this transaction. We need a current copy of the receiving dealers license before this transaction can take place.

10. Deliveries to Club Armourers

When shipping firearms or other license-controlled items, security is our priority, and we will not compromise on this for the sake of convenience.

Please note that there are special arrangements for shipping of license-controlled items to Western Australia

11. Postage of Explosives - Ammunition, Primers and Propellant Powder Cannot be shipped under any circumstance.